{"id":18,"date":"2015-08-13T16:33:57","date_gmt":"2015-08-13T16:33:57","guid":{"rendered":"http:\/\/localhost\/groovyhands\/?page_id=18"},"modified":"2020-01-13T10:56:35","modified_gmt":"2020-01-13T02:56:35","slug":"support","status":"publish","type":"page","link":"https:\/\/www.chinabanquetchair.com\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_906402642\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1020\" height=\"309\" src=\"https:\/\/www.chinabanquetchair.com\/wp-content\/uploads\/2015\/08\/support-1024x310-1-1024x310.jpg\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/www.chinabanquetchair.com\/wp-content\/uploads\/2015\/08\/support-1024x310-1.jpg 1024w, https:\/\/www.chinabanquetchair.com\/wp-content\/uploads\/2015\/08\/support-1024x310-1-600x182.jpg 600w, https:\/\/www.chinabanquetchair.com\/wp-content\/uploads\/2015\/08\/support-1024x310-1-300x91.jpg 300w, https:\/\/www.chinabanquetchair.com\/wp-content\/uploads\/2015\/08\/support-1024x310-1-768x233.jpg 768w\" sizes=\"(max-width: 1020px) 100vw, 1020px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_906402642 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row\"  id=\"row-778825564\">\n\n\n\t<div id=\"col-1918608820\" class=\"col large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"gap-412973093\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-412973093 {\n  padding-top: 60px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"container section-title-container\" style=\"max-width:400px;\"><h3 class=\"section-title section-title-center\"><b><\/b><span class=\"section-title-main\" >Service<\/span><b><\/b><\/h3><\/div>\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row row-divided\"  id=\"row-1921552048\">\n\n\n\t<div id=\"col-1218690129\" class=\"col medium-6 large-6\"  data-animate=\"fadeInUp\">\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-left text-left\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 42px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/www.chinabanquetchair.com\/wp-content\/uploads\/2015\/08\/0185-clipboard1.png\" class=\"attachment-medium size-medium\" alt=\"\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t<h5 class=\"uppercase\">If you dream it, we will get it done.<\/h5>\t\t\t\t\t\t\n\n<p><strong><a href=\"\/\">Foshan Highwey Furniture<\/a><\/strong> is a 5-star hotel furniture manufacturer in China. If you have an item that you want sourced, we are the most cost-effective one.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-450139411\" class=\"col medium-6 large-6\"  data-animate=\"fadeInUp\">\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-left text-left\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 42px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/www.chinabanquetchair.com\/wp-content\/uploads\/2015\/08\/0185-clipboard1.png\" class=\"attachment-medium size-medium\" alt=\"\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t<h5 class=\"uppercase\">Service around the lock.<\/h5>\t\t\t\t\t\t\n\n<p>If you have a question or request, we can typically have an answer in 12 hours or less. The time change between countries works to our advantage, so we can be working on your behalf 24 hours a day.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row row-divided\"  id=\"row-1437093413\">\n\n\n\t<div id=\"col-827220398\" class=\"col medium-6 large-6\"  data-animate=\"fadeInUp\">\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-left text-left\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 42px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/www.chinabanquetchair.com\/wp-content\/uploads\/2015\/08\/0185-clipboard1.png\" class=\"attachment-medium size-medium\" alt=\"\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t<h5 class=\"uppercase\">Delivery is no problem. We save you time and money.<\/h5>\t\t\t\t\t\t\n\n<p>Many of the items are produced in 10-30 days and shipped by ship. If your order needs to be put on a jet for air delivery, we have got that covered too. Our rates are very competitive based on our high volumes. From securing documentation to coordination handoffs, we take personal responsibility for 100 percent satisfaction whether your FOB is China or to a final destination over the world.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-246134347\" class=\"col medium-6 large-6\"  data-animate=\"fadeInUp\">\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-left text-left\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 42px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/www.chinabanquetchair.com\/wp-content\/uploads\/2015\/08\/0185-clipboard1.png\" class=\"attachment-medium size-medium\" alt=\"\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t<h5 class=\"uppercase\">We do our own testing<\/h5>\t\t\t\t\t\t\n\n<p>Foshan Highwey Furniture specialized in producing high products that we can stand behind. Everything we bring into your country must comply with safety standards, be lead-free and meet your requirements. Therefore, we do our own testing because our reputation is on the line.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row row-divided\"  id=\"row-430821884\">\n\n\n\t<div id=\"col-832207890\" class=\"col medium-6 large-6\"  data-animate=\"fadeInUp\">\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-left text-left\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 42px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/www.chinabanquetchair.com\/wp-content\/uploads\/2015\/08\/0185-clipboard1.png\" class=\"attachment-medium size-medium\" alt=\"\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t<h5 class=\"uppercase\">Samples are a given<\/h5>\t\t\t\t\t\t\n\n<p>5 days for sample. Production is never started without your (or your client&#8217;s) sign-off on a sample. What you see is what you get. We don&#8217;t want any surprises or compromises.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1254253258\" class=\"col medium-6 large-6\"  data-animate=\"fadeInUp\">\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-left text-left\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 42px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/www.chinabanquetchair.com\/wp-content\/uploads\/2015\/08\/0185-clipboard1.png\" class=\"attachment-medium size-medium\" alt=\"\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t<h5 class=\"uppercase\">Ideas to get you started<\/h5>\t\t\t\t\t\t\n\n<p>If we did a comperehensive list, the catalogs would fill a warehouse, so here are some of the things that first come to mind when thinking of popular promotions: banquet chair, banquet table, chiavari chair, napoleon chair, church chair, dining chair and more.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row row-divided\"  id=\"row-388643926\">\n\n\n\t<div id=\"col-1917906123\" class=\"col medium-6 large-6\"  data-animate=\"fadeInUp\">\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-left text-left\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 42px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/www.chinabanquetchair.com\/wp-content\/uploads\/2015\/08\/0185-clipboard1.png\" class=\"attachment-medium size-medium\" alt=\"\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t<h5 class=\"uppercase\">Quality Control<\/h5>\t\t\t\t\t\t\n\n<p>Before the order confirmed finally, we would check the material, color, and dimension of the sample step by step strictly. We would trace every phase of production from the beginning by ourselves. We have a QC team. Every product would be checked by them before packed. We would try our best to help clients solve problems when they occurred.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row align-center\"  id=\"row-286105816\">\n\n\n\t<div id=\"col-1727266075\" class=\"col large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<span class=\"scroll-to\" data-label=\"Scroll to: #faq\" data-bullet=\"false\" data-link=\"#faq\" data-title=\"faq\"><a name=\"faq\"><\/a><\/span>\n\n\t<div id=\"gap-437489803\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-437489803 {\n  padding-top: 60px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"container section-title-container\" style=\"max-width:400px;\"><h3 class=\"section-title section-title-center\"><b><\/b><span class=\"section-title-main\" >FAQs<\/span><b><\/b><\/h3><\/div>\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-619882400\" class=\"col medium-5 large-5\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"accordion\">\n\n<div id=\"accordion-509510338\" class=\"accordion-item\"><a id=\"accordion-509510338-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-509510338-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Where is your factory located?<\/span><\/a><div id=\"accordion-509510338-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-509510338-label\">\n\n<p>Our factory is located in Longjiang town, Foshan City, Guangdong Province, China, it takes about 1.5 hours by car from Guangzhou.<br \/>\nif you by Metro to Foshan,please seat to Kuiqi Lu station.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-2347249393\" class=\"accordion-item\"><a id=\"accordion-2347249393-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-2347249393-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How long for the delivery time ?<\/span><\/a><div id=\"accordion-2347249393-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2347249393-label\">\n\n<p>Normally it will be takes about 20-25 days .according to type of product and quantity your order<br \/>\nLike 1000pcs banquet chairs about 22days<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-648668898\" class=\"accordion-item\"><a id=\"accordion-648668898-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-648668898-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Do you provide samples?<\/span><\/a><div id=\"accordion-648668898-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-648668898-label\">\n\n<p>1) We are honored to offer you samples. New clients are expected to pay for the courier cost, the samples are free for you, this charge will be deducted from the payment for formal order.<\/p>\n<p>2)\u00a0Regarding the courier cost: you can arrange a RPI (remote pick-up) service upon Fedex, UPS, DHL, TNT, etc. to have the samples collected; or inform us your DHL collection account. Then you can pay the freight direct to your local carrier company.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-3317847938\" class=\"accordion-item\"><a id=\"accordion-3317847938-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-3317847938-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How long will my chairs be warranty ?<\/span><\/a><div id=\"accordion-3317847938-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3317847938-label\">\n\n<p>We have 3 years warranty under the right use .The chair frame we have 5 years warranty<br \/>\nWhen loading we will Prepare some oil painting in the container.if your chair scratches in future ,you can repair it.<\/p>\n\n<\/div><\/div>\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1799237768\" class=\"col medium-1 large-1\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1213677206\" class=\"col medium-5 large-5\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"accordion\">\n\n<div id=\"accordion-2953266570\" class=\"accordion-item\"><a id=\"accordion-2953266570-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-2953266570-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How can I know the completion of my order?<\/span><\/a><div id=\"accordion-2953266570-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2953266570-label\">\n\n<p>30% deposit payment&#8212;start production&#8212;Take photos you confirmed &#8212;check the logistic&#8212;book shipment&#8212;inform customer ETD&amp;ETA&#8212;load container&#8212;balance payment&#8212;send documents<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-2733727250\" class=\"accordion-item\"><a id=\"accordion-2733727250-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-2733727250-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What's The Min. Order Quantity?<\/span><\/a><div id=\"accordion-2733727250-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2733727250-label\">\n\n<p>Our MOQ is 100 pcs for banquet chair.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-1832438458\" class=\"accordion-item\"><a id=\"accordion-1832438458-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-1832438458-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How does your factory do regarding quality control?<\/span><\/a><div id=\"accordion-1832438458-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1832438458-label\">\n\n<p>Quality is priority! Every worker keeps the QC from the very beginning to the very end:<\/p>\n<p>1)\u00a0All raw material we used are environmental-friendly;<\/p>\n<p>2)\u00a0Skillful workers care every detail in handing the stamping, printing, stitching, packing process;<\/p>\n<p>3) Quality control department specially responsible for quality checking in each process.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-4107231295\" class=\"accordion-item\"><a id=\"accordion-4107231295-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-4107231295-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Can your factory print or emboss my logo on the goods?<\/span><\/a><div id=\"accordion-4107231295-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4107231295-label\">\n\n<p>Yes,we can print or emboss the hotels logo on the goods or their packing box, for patent protection purpose, a letter of attorney (letter of authorization) shall be provided for the logo.<\/p>\n<p>We usually produce goods based on customer&#8217;s samples or based on customers&#8217; picture, logo, sizes etc detail information design for customers.<\/p>\n\n<\/div><\/div>\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/www.chinabanquetchair.com\/wp-json\/wp\/v2\/pages\/18"}],"collection":[{"href":"https:\/\/www.chinabanquetchair.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.chinabanquetchair.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.chinabanquetchair.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.chinabanquetchair.com\/wp-json\/wp\/v2\/comments?post=18"}],"version-history":[{"count":184,"href":"https:\/\/www.chinabanquetchair.com\/wp-json\/wp\/v2\/pages\/18\/revisions"}],"predecessor-version":[{"id":6899,"href":"https:\/\/www.chinabanquetchair.com\/wp-json\/wp\/v2\/pages\/18\/revisions\/6899"}],"wp:attachment":[{"href":"https:\/\/www.chinabanquetchair.com\/wp-json\/wp\/v2\/media?parent=18"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}